Technical Support

While it’s true that we design and build high-quality products, we know that our support has played an equal part in making us the industry leader. When you need support, we are here to help. Our factory-trained technicians are available to you—around the world. They offer support in multiple languages and are available to both answer your questions and provide local service with factory parts. Please fill out this form to get started.

Required information is noted with an asterisk (*).

Technical Support Form
  1. First Name(*)
    Please type your full name.
  2. Last Name(*)
    Please type your full name.
  3. Email(*)
    Please let us know your email address.
  4. You are:(*)

    Please select either Owner/Operator, Dealer/Distributor, or Authorized Representative.
  5. Company or Organization(*)
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  6. Address
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  7. City(*)
    please enter city
  8. Postal or Zip code(*)
    please enter postal or zip code
  9. Country
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  10. Phone
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  11. Model#(*)
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  12. Serial#(*)
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  13. Cycle count
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  14. Software version
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  15. How can we help?
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  16. Does unit power up (ie. show signs of function with power applied)?
    Invalid Input
  17. Power Voltage (if known)
    Invalid Input
  18. Error message present?
    Invalid Input
  19. Content of message:
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  20. Image-1
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  21. Image-2
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  22. Invalid Input

Which Garner product is right for you?

Where to Buy

Our products are available through direct sales and our network of world-wide dealers and distributors.

Where to buy

Call Us

We’re here to answer your questions and help you decide which data destruction equipment is right for you.


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We’ll be happy to provide you with a quote for any of our products or services.

Request a quote